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Usage tracking FAQ

Essential answers for setup and support

How do I enable analytics?

Request onboarding to activate usage tracking. Our team will assist with setup and integration.

What payment methods are accepted?

We accept credit cards and PayPal. Invoicing is available for enterprise clients.

How can I contact support?

Reach us by email or through the dashboard ticket system. We respond within 24 hours on business days.

Can I cancel my subscription?

Cancel anytime in your account settings. Service remains active until the end of your billing cycle.

Do you offer refunds?

30-day money-back guarantee for new clients. Refunds are processed within 7 business days.

What features are included?

All plans include event tracking, dashboards, and analytics. Advanced features require higher tiers.